Pass the Parcel

Redelivery

If you were not home when our courier came to deliver your Pass the Parcel item and you have ticked for a signature, a card will be left in the letter box (or other safe place).

How would you like your item to be redelivered?

You are able to choose from the following options:

Redeliver to the same address
Give us permission to leave without a signature (you can tell us a safe place to leave the item)

Free

Redeliver to the same address
Requesting a signature

$3.50

Redeliver to a new address in your city (such as a work address)
Give us permission to leave without a signature

Free

Redeliver to a new address in your city
Requesting a signature

$3.50

Or, collect from our depot

Free

You can pay any redelivery fees by using your credit or debit card, or your Pass the Parcel account balance.

Arrange redelivery